• From: Norfolk, England
  • Registered: 2018-03-02
  • Posts: 70

Topic: BUG? Send New Password

I logged out from my Administrator address.
I re-opened the Login dialogue
I filled in the username for my administrator account
I deleted the password automatically filled by my browser
I clicked the "Send new password" button
I received an email with a new password.

However, when attempting to use the new password it was rejected and my old one still worked.

Have a found a bug or did I do something unexpected.

Quote Post 1

  • Roel
  • Roel
  • Administrator
  • Offline
  • Registered: 2018-02-26
  • Posts: 565

Re: BUG? Send New Password

Hi Greg,

The fact that you could still lo in with your old password is correct. The old password remains valid until the new password has been used at least once.
The fact that your new password did not work is not correct. I just ran a couple of tests on our test calendars with the same calendar version as your calendar version (V4.7.6M) and I was not able to reproduce this problem. All seems to work correct.

If this is a persistent problem and you want me to further analyse it, I would need a administrator account in your calendar.

Roel

Quote Post 2

  • From: Norfolk, England
  • Registered: 2018-03-02
  • Posts: 70

Re: BUG? Send New Password

Hi Roel,

Thanks for investigating.

I have sent you an email with your login credentials.

Quote Post 3

  • From: Norfolk, England
  • Registered: 2018-03-02
  • Posts: 70

Re: BUG? Send New Password

Hi Roel,

Thanks for testing.

I have re-tested and think your guess of "finger trouble" may have been the problem. Certainly, it seems to be working for me now.

Sorry to put you to trouble! wonderful service - as ever!

Quote Post 4